Who does APPLIANCE DIRECT use for service?
Factory Authorized Service Companies in your area.
If your brand new appliance needs service, we get the approved service companies list from Whirlpool.What does this mean? Whirlpool actually picks our service providers!
These are the same factory authorized technicians that our competitors use.
But if there is a problem with service we won't ask you to call a 1800 number
Call the store manager where you purchased and we will chase it through for you.